日本と海外をつなぐクラウドソーシング

Grameenphone Ltd

Customer Manager

2010/08～ 2014/08

•Provided one-stop quality Customer Service over phone to ensure positive customer experience and informed customers regarding the products/services.
•Served customers with helping attitude and thus play a significant role in customer satisfaction.

Doreen Garments Ltd.

HR & Admin Officer

2016/03～

• Documentation of employee’s attendance & leave as per company policy.
• Manage the Front Desk or Reception.
• Ensure safety & security corporate office.
• Receive letter deliveries and dispatch outgoing letters.
• House Keeping supervision.
• Canteen administration.
• Store & inventory Management.
• Liaising with colleagues and external contacts.
• Arranging in-house and external meetings & events.
• Orienting new employees to the organization.
• Develop administrative policy in line with company policy and implement.
• Efficient and cost effective transport management through company owned vehicles/rented vehicles.
• Make rate contract with the necessary work & utilities related vendor.
• Supervise day to day and overall activities of the administration department.
• Recruiting, training and supervising junior staff and delegating work as required.