日本と海外をつなぐクラウドソーシング

SALMAT SERVICES

Customer Service Representative

2016/02～ 2017/02

• Listen and respond to customers’ needs and concerns,Provide information about products and services
• Take orders, determine charges, and oversee billing or payments,Review or make changes to customer accounts
• Handle returns or complaints,Record details of customer contacts and actions taken

WEST CONTACT SERVICES

Billing and Collection Representative

2014/12～ 2016/01

• Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.
• Resolves and inputs provider/client requests into tracking system according to established guidelines. Ensures proper, accurate records, files, databases are set up and maintained.

ACQUIRE ASIA PACIFC

Team Lead/Sales Account

2010/12～ 2013/01

• Facilitates task given to team members
• Assigned clear task for interview
• Day to date report .
• Motivates team and maintain team stack rank