日本と海外をつなぐクラウドソーシング

ISFnet Philippines Inc

Bilingual Staff / Customer Support

2014/05～ 2016/11

Bilingual Admin & Accounting Assistant
Bilingual Customer Support (Emails & Calls Support)
Translates Japanese Manuals into English Manuals
Prepare billing reports and invoices monthly
Processing invoices using the Japanese system
Leads the team to meet the needs of Japan counterpart

Firstsource Solutions Limited

Japanese CSA

2014/01～ 2014/05

Japanese Customer Support (Emails & Chats)
Process orders

Fujitsu Die Tech Corp of the Philippines

Japanese Interpreter

2011/05～ 2013/05

Interpreted for Japanese executives, local manager and accounting staffs regarding finance and accounting topics in order to achieve a successful daily activities
Interpreted for managers and Japanese executives at business meeting
Interpreted and assisted Japanese Auditors during inventory audit
Interpreted for Japanese executive, managers and outside auditors during management meeting
Assisted other Japanese executives upon processing their payroll accounts in the bank
Sent e-mails and made a calls to Japan in behalf of local staff to resolve communication problems
Translated some finance and business documents from Japanese to English and English to Japanese
Prepared some accounting reports such as Account Receivables Report

Kaneyoshi Tec

Trainee ( Final Visual Inspector )

2008/04～ 2011/04

Well aware of all the quality standards that different variety products should comply with
Familiarize different kind of defects and ensures a 100% quality during inspection of all products
Interpreted for Japanese training in-charge, manager, and newly hired Filipino trainee to resolve communication problems
Interpreted the daily morning meeting from Japanese to English and/or Tagalog
Translated the minutes of morning meeting from Japanese to English
Translated some documents used during orientation for the Filipino trainees from Japanese to English