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jayanne
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- テレマーケティング・電話営業
- 最終ログイン : 2018-05-02
- 登録日 : 2017-01-11
職歴
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Xlibirs International
Sales Supervisor
2009/08～
Sales Supervisor (2009-present)
Xlibris Publishing UK-ANZ/Author Solutions Inc.
⦁ Assist writers in publishing their books through our services. I am responsible for gaining new business for the company and in retaining clients.
⦁ Outbound sales calls
⦁ Responsible for gaining new business for the publishing house and in retaining existing authors through continuous customer support and marketing assistance
⦁ I handle my own team of sales professionals. I am responsible for driving the team's performance to reach monthly targets set by the company and to ensure each agent can meet individual targets
⦁ Coaching agents on sales performance and providing them motivation to continue performing at their best
⦁ Handle escalations and save attempts on possible contract cancellations
