日本と海外をつなぐクラウドソーシング

Microsourcing

Administrative Assistant

2014/03～

• Responsible for taking inbound calls, handling general queries and making outbound calls to existing clients as well as transferring calls to the necessary people
• Assisting staff with tasks as directed
• Setting up, organizing and monitoring jobs as directed
• Generating quotes, assessment, reports and other supporting documents to be uploaded to the insurance providers’ system

Emirates NBD

Credit Analyst (Credit Cards Department)

2012/01～ 2013/02

• Perform data entry and ensure all data are captured correctly in the system
• Analyze documents and identify discrepancies
• Perform system checks to identify customer relationship, to find liabilities such as loans and credit cards and to group the total retail exposure
• Verify customer and employer information through telephonic communication
• Identify product and policy scheme and apply them during processing of applications
• Prepare credit proposals for Underwriters
• Supervise team members when the Team Captain is not available