日本と海外をつなぐクラウドソーシング

Konoike Transport Company Limited

Training Support Specialist

2007/04～ 2008/04

Supervises Filipino trainees and assists them in adjusting to the Japanese way of life.
Teaches Basic Japanese to Filipino Trainees.
Conducts evaluation for hiring and dispatch to different factories and warehouses of Japan-based Filipino workers.

S.A.V.E. International Languages

Technical Translator/ Language Instructor

2003/08～ 2013/10

Translates medical research studies conducted by pharmaceutical institutions from English to Philippine vernaculars like Tagalog and Ilonggo.
Back-translates medical research studies from Philippine vernaculars Tagalog, Ilonggo, and Cebuano to English..
Conducts language classes in English and Filipino for expatriates in Metro Manila and nearby provinces.
Conducts Basic Japanese Language classes for Filipino children and adults.

Hinduja Global Solutions

Japanese/English Client Service Associate

2008/10～ 2014/01

Receives inbound calls, conducts outbound calls, and receives and responds to email inquiries from customers.
Educates customers with the scope and limitations of the products purchased.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Wexford Institute of Languages, L.L.C

Freelance Translator

2013/10～

Translates medical research studies conducted by pharmaceutical institutions from English to Philippine vernaculars like Tagalog and Ilonggo.
Back-translates medical research studies from Philippine vernaculars Tagalog, Ilonggo, and Cebuano to English.