日本と海外をつなぐクラウドソーシング

Ocwen / Altisource

Specialist HR Operation / Senior Associate / Auditor

2006/08～ 2016/05

HR: Authentication of documents of new joinee, Handling ID creation,ID cancellation and Payroll related work.

Assurant / SWBC Operations: Research verification of policies (Homeowners, Flood and Earthquake) for the USA clients within the specified TAT and with quality parameters.
Handholding the new joiners to get acquainted to the process.

Audit: Verification of data entered by Associates with documents uploaded in Assurant Quality Universal Application (AUQA) and ensuring whether Associate has followed the process as per Assurant training manual.
Recommending feedbacks in case of non-adherence to Standard Operating Procedure (SOP) and incorrect entry of data.
Assisting Floor Lead in updating the Assurant training manual.

Data Mind Computer Institute

Faculty

2001/02～ 2003/12

Focused on B.com graduation batches, developed various sheets in Microsoft Excel for the Day-to-Day activities and introduced new techniques of studies that have enhanced the students to be more creative and result oriented.

Anjore

Store Manager

2016/05～

Looking after an account, handling inward and outward inquiries, allocating daily work to the staff, maintaining attendance and keeping the track record of the stock and making optimum use of it.