日本と海外をつなぐクラウドソーシング

Pacific Hub Corporation

customer service representative

2007/12～ 2011/04

-Accept calls, inquiry and complaints for Globe lines land line and broadband/internet connection.
-survey area for new subscriber
-part time Globelines directory assistant
-can do multi-tasking.

Pacific Hub Corporation (Globetelecom)

User Acceptance Testing (endorsed) / ISF (email support)

2011/12～ 2012/06

I was endorsed and recommended by my supervisor for higher position since i'm doing well with my job.

-we do testing of new value added services / promos for Globe Telecom.
- Pre-[qualification concerns and bill reprinting for clients with postpaid plan and bundled plan (broadband and land line)
-Area survey for the clients who want to upgrade their postpaid plan.