日本と海外をつなぐクラウドソーシング

Netapp, Singapore

Inside Sales Representative.

2015/08～ 2016/08

Netapp, Singapore
Inside Sales Representative.
• In charge of Netapp product Renewal Inside Sales (Japan, Korea, Thailand)
• Set the Sales goal and manage the pipeline (Weekly Forecast and opportunity management)
• Supporting Renewal contract/Order Process
• Release the quote and manage quote issue.
• Manage and Follow up Customer Via Telephone/email

Aspentech, Singapore

Inside Sales Account Manager

2014/10～ 2015/08

Aspentech, Singapore Oct. 2014 –Aug.2015
Inside Sales Account Manager
• Sell and promote Aspen Technology’s products to customers (Japan, Korea)
(Territory : Combination of renewal business and white space)
• Develop relationships with new prospects by following up on inbound leads and online evaluations; proactive cold calling; proactive following up on outbound marketing campaigns
• Communication with customers Via Telephone/email

Netapp, Singapore

Renewal Inside Sales

2013/05～ 2014/09

Netapp, Singapore May. 2013 – Sep. 2014
Renewal Inside Sales
• In charge of Netapp product Renewal Sales (Japan, Korea, Hong Kong)
• Set the Sales goal and manage the pipeline (Weekly Forecast and opportunity management)
• Supporting Renewal Issue/Renewal contract/Order Process
• Release the quote and manage quote issue.
• Manage and Follow up Customer Via Telephone/email

Symantec, Singapore

Team Leader of Japan and Korea Customer Care Team.

2010/12～ 2013/04

■Symantec, Singapore Dec. 2010 –Apr. 2013
Team Leader of Japan and Korea Customer Care Team.
• Handling Escalation query from Partner and End User.
• Team member management
• Responsible for New Hire Training.
• Participate in Global Project for customer business operation department.

Pine Hills Resort Country Club, Japan

Manager of Golf and Resort Country Club.

2010/07～ 2010/12

Pine Hills Resort Country Club, Japan July. 2010 –Dec. 2010
Manager of Golf and Resort Country Club.
• Managing Event and Marketing for Korean Customers.
• Translate Japanese to Korean and vice versa.

Global Software, Tokyo& Osaka branch, Japan

Business supporting manager.

2005/01～ 2009/04

Global Software, Tokyo& Osaka branch, Japan Jan. 2005 - Apr. 2009
Business supporting manager.
• In charge of handling Korean client about the electronic chart business as Sales Assistant Manager in Japan.
1. Contact with client with mail/phone/fact to fact.
2. Product demonstration to Client.
3. Negotiation price and push to get order.
4. Assist in resolving customer issues and handle customer enquiries about product.

Korea institute of Energy Research, Daejeon, Korea

Assistant about SMB Business Information Management.

2002/05～ 2003/01

■Korea institute of Energy Research, Daejeon, Korea May. 2002 - Jan. 2003
Assistant about SMB Business Information Management.
• Translate treatise Japanese to Korean.
• Research Business information of SME