日本と海外をつなぐクラウドソーシング

Infinito Hotel (Buenos Aires, Argentina)

Front Desk/Night Auditor

2015/10～

- Meet and greed customers.
- Deal with bookings request by phone, e-mail or in person.
- Respond to guest needs, special requests and complaints and alert the appropriate manager as
needed.
- Prepare a summary of cash, check, and credit card activities
- Balance the day's charges, making corrections as necessary.
- Tracks room revenues, occupancy percentages, and other front office statistics.
- Provide information about tours and attractions of the city.
- Serve as tranlator/interpreter for all the guests who did not speak Spanish between English and
Italian.

Hotel Certosa (Milan, Italy)

Front Desk

2015/03～ 2015/06

- Meet and greed customers.
- Deal with bookings request by phone, e-mail or in person.
- Administration duties.
- Provide information about tours and attractions.
- Serve as tranlator/interpreter for all the guests who did not speak Itaian between Spanish and
English and Japanese.

Generator Hostel (Dublin, Ireland)

Receptcionist

2014/01～ 2014/09

- Meet and greed customers.
- Deal with bookings request by phone, e-mail or in person.
- Provide information about tours and attractions.
- Serve as translator/interpreter between Spanish and English.
- Check that all the reception area is clean.
- Supply the fridge with all the beverages.

Corporación Cardenas (Caracas, Venezuela)

Electronic Engineer Jr

2011/01～ 2012/12

- Provide assistance and maintenance to all money counting machines around the whole country.
- Provide monthly reports about the perfomance of the money couning machines.
- Help with the translation of the machines operation manual from English/Japanese to Spanish.
- Serve as a translator English/Japanese to Spanish for the engineers and technicians from Japan
Glory LTD.

CANTV Telecommunications Company (Caracas, Venezuela)

IT Helpdesk Assistant LV2

2010/03～ 2010/12

- Provide hardware / software diagnosis resolution via telephone, remote desktop or personally.
- Provide assistance to two Lv.1 staff inside the IT department.
- Provide proper problem escalation and follow up to give exceptional customer service and ensure
customer satisfaction.
- Provide support to the general management and presidency of the company