日本と海外をつなぐクラウドソーシング

Koox Family Hotel Boutique

Manager

2015/10～ 2016/05

To plan and organise accommodation and other hotel services.
Promoting and marketing the business.
Managing budgets and financial plans as well as controlling expenditure.
Recruiting, training and monitoring staff
Dealing with customer complaints and comments.
Supervising maintenance, supplies, renovations and furnishings.

Koox Hotels in Playa del Carmen, Quintana Roo, Mexico.

Assistant Manager

2015/01～ 2015/07

To help the hotel manager complete all activities related to the operations of a hotel, ensuring the establishment works as smoothly as possible.
Supervising the smaller departments or various divisions in the hotel.
Handling general complaints, last-minute schedule changes and inventory problems
Delegate tasks to employees, recruiting and interviewing staff.

Hôtel île Rousse***** Thalazur in Bandol, France.

Assistant Reservation Manager

2013/10～ 2014/02

To help organise the reservations system and take responsibility for the quality of the service it provides while maximising occupancy rates and average revenue per room.
Assist the reservations manager to control rates for group business, low yield rooms allocations, complimentary rooms and upgrading, group space blockage and timely wash.
Ensure all sellable contracted rates are loaded in the GDS and Hotel Sistem for ease of reservations by companies worldwide.