日本と海外をつなぐクラウドソーシング

Convergys

Fraud Analyst

2016/04～ 2016/10

Duties & Responsibilities:
• Set up fraud claim for card members.
• Provide card replacement if necessary.

ACCENTURE INC.

Collections Officer

2014/10～ 2016/03

Duties & Responsibilities:
• Collect amount owing from gas consumers.
• Set a payment arrangement.

JP MORGAN CHASE BANK, INC.

Chargeback Advisor for Merchant Disputes

2014/02～ 2014/08

Duties & Responsibilities:
• Analyze consumer complaints.
• Doing reasonable investigation and providing appropriate resolution.

CREDIT CORP GROUP

Customer Relationship Associate

2011/05～ 2011/12

Duties & Responsibilities:
• Collect debts from individuals and companies that have owed for more than 3 years.