日本と海外をつなぐクラウドソーシング

Department of Education

Educator

2011/01～

I am a teacher. I teach elementary pupils. I teach all 8 subjects in a day. My strong point is teaching the English language. I am also capable of enhancing the talents of my pupils. I also do some paperwork.
These are my other functions:
• Teaches all subjects like English, Mathematics, Science History and other minor subjects
• Promotes academic growth
• Enhances talents of the pupils both in academic and extra-curricular
• Performs other functions like:
 Teacher Secretary
 Adviser in the Community Learning Center
 Adviser in the English Club
 Coach in all English subject contests

51Talk

ESL Teacher

2015/01～

I was hired as an ESL teacher in 51Talk, a famous online school in China. I teach the English language to different people with different ages. I do conversational English, Business English, etc. After teaching, I make notes regarding my session and send it to the company and I also send notes to my students/pupils regarding the status in the class.
These are my other responsibilities:

• Teaches Chinese Students online through video lessons using QQ and AC.
• Promotes friendly and enjoyable teaching environment.
• Teaches Chinese students with the correct grammar and pronunciation.

Convergys Philippines

Customer Service Representative/Fraud Analyst

2010/06～ 2011/04

This company is a BPO. I was hired to be a fraud analyst. I checked the credit card accounts of City Bank's customer for any fraud activities. These are the following responsibilities that I do:

• Delivered superior customer service
• Received POS and non POS calls from customers
• Done outbound and inbound customer service tasks
• Reviewed business and personal credit card accounts for fraud activities
• Worked with the Unit Manager to achieve team's goal
• Team player