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auralyn84
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- Job History(F) : 0 Results
- Philippines
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- Skills
- Email Response Handling
- Customer Service & Support
- Data Entry
- Data Screening
- Data Gathering
- Last Login : 2016-11-01
- Member Since : 2016-11-01
Career
Description
CONTACTPOINT SOLUTIONS
OUTBOUND SALES REP
2005/06～ 2005/12
AMBERGRIS
INBOUND SALES REP
2006/03～ 2006/06
DELL INC, PHILIPPINES
CUSTOMER SERVICE REP / TECHNICAL SUPPORT REP
2006/09～ 2008/05
HANDLED CUSTOMER SERVICE FIRST AND WAS TRANSFERRED TO TECH SUPPORT
APAC now EXPERT GLOBAL SOLUTIONS
CUSTOMER SERVICE REP
2008/10～ 2014/06
HANDLED BENEFITS AND CLAIMS AND PASSED THE APPRENTICESHIP PROGRAM FOR TEAM LEAD AND QUALITY AUDITOR. WAS ABLE TO TAKE IN SUP CALLS, DO COACHING SESSIONS AND FLOOR SUPPORT FOR NEW AGENTS
HINDUJA GLOBAL SOLUTIONS
CUSTOMER SERVICE REP
2014/06～ 2016/03
HANDLED BENEFITS AND CLAIMS. OFFICER-IN-CHARGE FOR CLAIM ESCALATIONS WHO INTERPRETS CLAIMS THAT NEEDS URGENT SOLUTIONS
Education
Description
UNIVERSITY OF THE PHILIPPINES - TACLOBAN COLLEGE
2000/06～ 2004/04
STUDIED BACHELOR OF ARTS IN SOCIAL SCIENCES MAJOR IN ECONOMICS
