日本と海外をつなぐクラウドソーシング

Crinnovent Corp.

Marketing Assistant

2007/01～ 2007/02

Designs & provides marketing activities, answers questions, provides information, researches and resolves problems, coordinates department activities with vendors and coordinates advertising placement and schedules

Western Wats Phils Inc

Market Researcher

2007/02～ 2007/03

Conduct surveys. Collects data for a wide variety of agencies.

Eperformax Contact Centers

Customer Service Representative

2007/05～ 2008/04

Answering questions about customers' credit card bills like interest rates, terms and conditions and disputes. Assist customers with their payments over the phone.

ICT Group (presently Sykes)

Customer Service Representative

2008/12～ 2010/06

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Convergys

Sales & Service Representative 2

2010/09～ 2012/07

Interact with customers to provide information in response to inquiries about products and services. We also handle and resolve customer's complaints.

Autopartsway

Verifier / Customer Service Representative

2012/09～ 2015/07

Identifying and eliminating potential fraud transactions and interact with customers to provide information in response to inquiries about the status of their orders. Was also assigned to do other administrative tasks.

LookyLooky Baby Photography

Appointment Setter / Customer Service / Admin

2015/11～

Taking incoming calls from prospective clients or customers who wishes to make an appointment, making outgoing calls to potential customers who express interest in setting an appointment for photography sessions, encoding lists of appointments made throughout the day, answer customer queries via phone, email and social media. Also helped out with other admin tasks.