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annekasey22
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- 最終ログイン : 2016-10-19
- 登録日 : 2016-10-19
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JP Morgan Chase & Co.
Telephone Banker IV – Supervisory Level
2009/09～ 2013/10
I take manager calls/ escalated calls from bankers when the customer is requesting for a supervisor to take care of their banking issues such as disputes, technical issues or any escalated issues handled by Tier IV. I also take front calls directly from customers and callbacks if needed. We focus most especially on issues on where customer access it through bank’s website, supports any product provided online such as quick books and quicken, wire transfer and other related online concerns.
