日本と海外をつなぐクラウドソーシング

Callbox Inc

Team Leader / Campaign Specialist

2013/12～ 2014/06

*Monitors and supervises the agents and their activities in my team.
*Makes sure that all accounts must have agent/s assigned to make calls especially per seat accounts.
*Can trouble shoot a problematic campaign. Recommend solutions or plan of actions to turn a problematic campaign into a successful one.
*Meet's call volume; live contacts; appointments; leads and quota as may from time to time.
*Accountable in delivering the Team`s Quota.

Callbox Inc

Outbound Sales Representative

2013/04～ 2013/11

• Explains product or services and prices and cater customers questions via phone or email
• Sets qualified appointments for Clients based on their specifics
• Adjust sales scripts to better target the needs and interests of specific individuals
• Conduct client or market surveys in order to obtain information about potential customers.

LTE Learning Centre

Supervisor

2012/11～ 2013/03

• Monitor Teachers on their classes and make sure that students are consistently learning
• Train subordinates
• Assign Teachers to students
• Develop group cohesiveness

The Edge Radio Davao

Radio DJ and Trainer

2011/09～ 2012/03

• Cater listener requests
• Jive in with listeners through amazing and conversational topics
• Logging the Playlist for the Music Director