日本と海外をつなぐクラウドソーシング

GENPACT

Phone Banker/Customer Service

2015/11～

Call me Lona, I am an experienced Accountant with a passion for teaching. I am presently working as a Phone Banker/ Customer Service Representative for a BPO company in my country that caters diverse clientele, the majority of which are Americans and we handle their Citi Bank Financial Account.
I am an excellent office administrative assistant with great people skills, excellent customer service experience, a vast grasp on Microsoft Office and Word, Skype and other social medias. I have worked with several leading companies and have been praised on many occasions for my organizational skills and work ethics.
My objective is to work quickly and efficiently, to be detailed oriented, focused and flexible, and to provide customer satisfaction. I am eager and willing to learn new things. I can adapt easily to changes and different environments. Able to work with all personality types and styles. Honesty, perseverance,reliable and determination are key factors in describing my personality.