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Orly
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Available to work
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- Job History(F) : 0 Results
- Philippines
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- Skills
- Other Administration, Management, and Test
- Others
- For Men
- Last Login : 2014-07-23
- Member Since : 2014-07-23
Career
Description
ECE Consulting Group
Level 3 Tech Support Specialist
2013/01～
• Virus Prevention and Removal Support
• Security Software installation
• Remote desktop support
• Computer Tune up/Optimization
• Windows update/Operating System support
• Computer hardware/Peripheral Support
Telus International Philippines
Business IT Helpdesk Specialist
2012/01～ 2012/12
• Ticket Creation for phone line incident reports
• Business ADSL Technical Support
• Security Software Installation
• Email Client Configuration and troubleshooting
• Reversed DNS support
Teletech
Technical Support Representative
2011/07～ 2012/01
• 3G/Wimax Technical Support
• Email / Webmail Support
• Billing
• VOIP
Sutherland Global Services
Level 3 Technical Support/Senior Consultant/Backend Engineer
2007/07～ 2011/07
• Virus Prevention and Removal Support
• Security Software installation
• Remote desktop support
• Windows Update
• Windows Genuine Advantage
• Microsoft Security Essentials Virus Samples updates
• Tech Lead
Education
Description
Asian Institute of Science and Technology
2005/06～ 2007/04
Computer Hardware and Peripheral troubleshooting
Basic Networking
Virus Removal
Computer Networking Career and Training Center (CNCTC)
2014/03～ 2014/04
PC LAN/WAN setup with Windows Server 2003 Active Directory administration
