日本と海外をつなぐクラウドソーシング

Professional Temp Staffing Agency, Olympia, WA

OFFICE ASSISTANT

2014/08～ 2015/10

• Receptionist
• Meeting room reservation
• Prepare invoice to be forwarded to accounting department
• Create and keep track of work order for engineers/janitor
• Supply inventory/Mails/Filings

Department of Financial Institutions, Tumwater, WA

SECRETARY SENIOR

2012/08～ 2014/07

• Maintain and process Escrow officer license renewal and escrow officer license cancellation
• Triage and abandonment for new MLO application
• Company closures for Consumer Loan Company and Mortgage Broker Company
• Digital imaging, validate imaged files and achieving

Professional Temp Staffing Agency, Olympia WA

OFFICE ASSISTANT

2007/08～ 2012/07

• Process and maintain E&O and Fidelity Certificate of Insurance and Fidelity policy.
• Maintain and process Escrow officer renewal and Escrow officer cancellation
• Tri-age and abandonment for new MLO application
• Company closures for Consumer Loan and Mortgage Broker
• State reference
• Archive/Filling and Scanning/Research

Barclays – Colorado Springs, Colorado

SR. ADMINISTRATIVE ASSISTANT to SR. DIRECTOR,

2005/12～ 2007/04

• Schedule meetings, appointments, and conference calls
• Maintain calendars for Sr. Director and Managers
• Prepare correspondence, expense reports, and travel arrangements
• Prepare and maintain Customer Care Team Performance Reporting - Month End Performance Reports
• Schedule/set-up side-by-side monitoring sessions and other operation meetings
• Facilities Liaison
• Provide support to Customer Care Colleagues as needed
• Coordinate large site wide events and critical partner/customer site visits
• Develop presentations
• Additional tasks as assigned

Bank of America – Colorado Springs, Colorado

SR. ADMINISTRATIVE ASSISTANT to VICE PRESIDENT,

2004/04～ 2005/12

• Maintain Vice President’s calendar
• Schedule appointments, make arrangements for meetings, and conference calls for Vice President and other Unit Mangers
• Direct activities of administrative support staff
• Budget analysis and process expenses for managers
• Focused project work
• Coordinate activities and communications
• Provides general support to include: filing, answering phones, taking messages, responding to routine calls, and respond to escalated calls from Card Holder and travel arrangements for managers
• Assist management in development and analysis of ad hoc reports

Fleet Credit Card Services – Colorado Springs, Colorado

SR. ADMINISTRATIVE ASSISTANT to SITE EXECUTIVE

2002/06～ 2004/04

• Maintain Vice President’s calendar
• Schedule appointments, make arrangements for meetings, and conference calls for Vice President and other Unit Mangers
• Direct activities of administrative support staff
• Budget analysis and process expenses for managers
• Focused project work
• Coordinate activities and communications
• Provides general support to include: filing, answering phones, taking messages, responding to routine calls, and respond to escalated calls from Card Holder and travel arrangements for managers
• Assist management in development and analysis of ad hoc reports

Fleet Credit Card Services – Colorado Springs, Colorado

SKIP TRACE, Collections Department

2001/12～ 2002/06

• Investigate, analyze, and review delinquent account information
• Develop outside contacts and network of relationships to locate cardholders
• Negotiate repayment of delinquent accounts by identifying problems
• Create customer and business solutions, which optimize net credit losses in the most economical manner
• Assist in other departments or functions, based on business need

Army Aviation Center Federal Credit Union– Daleville, Alabama

DEBIT CARD SPECIALIST, EFT Department

2000/09～ 2001/10

• Recover Credit Union losses due to NSF debit card transactions
• Balance General Ledgers
• Analyze and adjust accounts with errors
• Process debit card disputes and fraudulent charges
• Process daily/monthly settlement reports

Keys Federal Credit Union – Key West, Florida

CARD SERVICES MANAGER, Credit Card Department

1999/09～ 2000/08

• Perform daily adjustments
• Process credit card payments (VISA/MC)
• General ledger adjustments
• Analyze and adjust accounts with errors
• Perform routine member maintenance and adjustments
• Process daily/monthly/quarterly and semi-annual reports

Keys Federal Credit Union – Key West, Florida

OPTICAL RECORDS/RESERCH SPECIALST

1998/09～ 1999/09

• Responsible for scanning, indexing and archiving credit union related documents
• Perform historical research for both internal and external customers
• Configure different types of reports
• Maintain and trouble shoot office computers and network servers/programs
• Run “START”, morning procedures as a back up for the system administrator

U.S Naval Hospital Okinawa – Okinawa, Japan

PROGRAM ANALYST

1995/06～ 1998/07

• Review summary workload data for completeness and compliance with MEPRS
(Medical Expense Performance and Reporting Systems)
• Audit quarterly direct expense summary for accurate expense allocation
• Audit and analyze ancillary workload and man hour reports produced the Uniform Chart of Account (UCA), Automated Source Data Maintenance Systems
(ASDMS) to determine accuracy of workload assignment to requesting work centers
• Perform quantitative analysis on monthly basis for all reported workload
• Perform problem solving analysis and evaluation of the output generated by the MEPRS

Unilife Services Co., LTD – Okinawa, Japan

BILINGUAL EXECUTIVE SECRETARY

1993/10～ 1995/06

• Interpretations/Translations of both written and verbal format (English/Japanese)
• Cash registers and account for daily profit management
• Ensure proper file management
• Stock inventory management
• Train new staff
• Produce correspondence