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mizshel
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- 最終ログイン : 2017-02-27
- 登録日 : 2016-08-07
職歴
詳細
Concentrix - Pearson Account
HRSSC Knowledge Base Administrator for APAC & Americas
2015/11～
MyHR Employee Portal Updates for Internal HR and Business Facing Content via Case Management Tool - ServiceNow
HR Knowledge Base Management Administration, Content Quality Audit and Corporate Branding Compliance
Global HR Knowledge Base Content Author - Collaborate with SMEs, Process Leads and stakeholders for Work Instructions, HR Operating Procedures, Employee FAQ's, How to Guides, Global and Local HR policies and procedures
UAT for ServiceNow (Test, Dev and Pre-prod Environment) | system error and workaround documentation
User Application Support for myHR ESS/MSS Portal, Taleo and Oracle Fusion Middleware (EDM)
Ad Hoc Projects: Continuous Process Improvement initiatives for HR Shared Services Center Operations, Employee Engagement Activities, Coaching and Process Training for new hires.
