日本と海外をつなぐクラウドソーシング

MMC Hartmetall GmbH

Logistic Department Correspondent/Customer Service

2010/01～ 2016/08

Logistic department correspondent; Purchasing of products
from our plants in Japan, Spain, Thailand and local
suppliers from Germany. Controlling and maintenance of
purchase orders, stock level & delivery dates. Commodity-
Master creation & maintenance. Correspondent for the
headquarters, factories, suppliers, warehouse & forwarding
agencies. Surpport for the salesmen and customer service.
Clerical work of export & import. Statistics & Reporting of
sales and stock level. Support for promotion activities.)

MMC Hartmetall GmbH,

Export Customer Service

2007/09～ 2010/04

Customer Service; Supporting of European sister
companies & distributors and salesmen within Europe.
Customer order handling, price and delivery information,
quotation, Invoicing, claim handling, corresponding to the
general questions from the customers. Organization of
deliveries. Clerical work of export & import.

TOKI-PLANNING LIMITED Zweigniederlassung Düsseldorf

Secretary/Administration

2007/04～ 2007/09

(Used car handlings, general support for Japanese residents)


Secretarial and administrative activities in the office;
receptionist, corresponding E-mails, posts, telephone,
translation, Interpretation, office supplies management.

Accompaniment as an interpreter for the customers.

Translator: German/English – Japanese.

Hotel Asahi,

Hotel-Receptionist

2006/12～ 2007/04

Hotel Customer Service (Reception of the hotel guests,
Check-in and -out related works, concierge, room service,
babysitting, telephone and E-mail correspondents,
reservation handling from reservation web portals,
Interpreter & Translator)

Hotel Nikko Düsseldorf,

Hotel-Reservation Customer Service

2006/09～ 2006/12

Management of hotel reservations for private, corporate &
group bookings, reservation web portals, corresponding to
E-mail & telephone inquiries from the guests, translation &
interpretation (German/English - Japanese).

Different agencies

Event Promotion staff

2006/07～ 2006/09

Part time job as an event promoter by the promotion
campaigns of the different companies in Tokyo Japan.

Techno-bank.co.ltd

Project Management

2006/04～ 2006/06

Japan (Venture-Capital-Company, Core Business: Hydrogenfuel
cells)

Project start members (The project is stopped directly after
the project start, because of the working capital problem
with the private equity.)

Lufthansa Cargo AG Japan,

Marketing Coordinator

2005/09～ 2006/03

Management and maintenance of Japanese website of
Lufthansa Cargo AG Japan (Update of company and
product informationen and news, translation of contents
from German websites.)

Management of promotional goods/giveaways (Orders,
Inventory control, distribution for agencies and salesmen,
correspondent for the suppliers.)

Moderator for sales meetings, preparation of meterials for
the meeting and taking minutes of meetings.

Monitoring of the capacity utilization of the cargo space of
the aircrafts.

Preparing the periodical application form for the Land,
Infrastructure and Transportation Ministry of Japan.

Management of commercial events for the customers.

Patlite Europe GmbH, Am Söldnermoos 8, 85399 Hallbergmoos

Sales Coordinator/Controller

2016/08～

Sales Coordinator/Controller
Patlite Europe GmbH, Am Söldnermoos 8, 85399 Hallbergmoos
 Reporting: Monthly & Weekly Sales Report. Preparing of any product sales, customer or logistic related reports upon requests. Preparing statistics and presentations for the management.
 Logistic: Purchase & stock control of products. Product master set up & maintenance. Modification of the products. Stock in & stock out of products from the system.
 IT: Operating system maintenance. Creating new user, product code, purchase & list price maintenance. Customer’s discount and credit limit maintenance.
 Customer Service: In charge of Spanish market and the key account of OEM items. Sample arrangements for the customers.
 Marketing: Organizing necessary items for fairs.
 Others: Arranging any other requests that comes from HQ in Japan. Organizing any office daily needs.