日本と海外をつなぐクラウドソーシング

VXI Global Holdings

Team Leader - Supervisor

2009/10～ 2012/10

Taking inbound Calls Mainly from United States of America, as Team Lead Assistant for AT&T Uverse. Providing customer service and retention care specialty as well as supervising team members for their performance and audits and general reports for payroll and monthly performance.

Taking inbound Calls Mainly from United States of America, as a technical support agent for AT&T UVERSE. For customers technical support needs as well as general inquiries about internet connections, cable and voip as well.

Acquire asia pacific

tsr - customer service representative

2012/12～ 2013/10

Taking Inbound calls worldwide, Mainly US and Canada as Technical Support Representative for Ringcentral – providing technical assistance with their voip accounts for use in their Digital Phone Systems.

Paragon ICC

Technical Sales Representative

2014/01～

Taking inbound Calls All over US as a Technical Support Agent for Reimage support