日本と海外をつなぐクラウドソーシング

Tootir Consultants

Educational Consultant

2014/02～ 2014/08

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Philippine Nautical and Technological Colleges

English College Instructor

2013/06～ 2013/11

• Handled classroom-based instruction for maritime college students in the following subjects: Maritime Vocabulary and Terms; Communication Skills I (Study and Thinking Skills in English); Communication Skills II (Listening and Speaking); and Technical Writing.
• Conceptualized, researched and prepared effective lesson plans; lectured and conducted up to 6 classes in one day; marked student’s outputs and gave appropriate feedback; wrote exams and administrated examinations.
• Managed pupil behaviour in the classroom and applied appropriate measures in cases of student misbehaviour when necessary.
• Designed an appropriate syllabus for ENG 203 (Maritime Vocabulary) and made effective, relevant changes to instructional plans and activities.
• Evaluated highly by students and received an “Outstanding” rating of 91.34%.

Lyceum of the Philippines University

English College Instructor

2011/11～ 2012/11

• Taught the following subjects: Fundamentals of English Grammar; Communication Skills I (Study and Thinking Skills in English); and Communications Skills II (Academic Writing or Writing in the Discipline).
• Conceptualized, researched and prepared effective lesson plans, lectured using original PowerPoint presentations, marked student’s outputs and gave appropriate feedback, wrote exams, and administrated examinations.
• Edited a thesis for graduating students and handled an advisory class composed of 1st year college students.
• Appointed as Quality Circle Member for Student Personnel Services and as Unit Member of the Five S Committee in Self-Discipline. Identified areas for improvement and proposed university wide or college based policies and procedures.
• Received an outstanding rating based on student evaluation.

Mahle Filter Systems Philippines Corp.

Business English Instructor

2011/02～ 2011/12

• Provided tutorial services to a Japanese adult learner with an intermediate English level.
• Tailored English lesson plans and teaching methods to suit the needs of the learner.
• Conceptualized creative and motivating lessons using various materials (news articles, flashcards, photocopied materials) and methods (drills, grammar-based, situational, quizzes, etc.). Researched appropriate materials from different Business English books and ESL resources
• Trained and guided the student to improve his conversational English and to be an effective English communicator so that he can assimilate well within his business organization.

English Talk

Home-based Online English Instructor

2010/05～ 2010/09

• Provided tutorial services to adult Japanese learners (beginner, intermediate and advanced learners) using online books and teaching materials.
• Submitted and maintained same day feedback to students with motivating and constructive comments.
• Provided an enthusiastic and positive learning environment to foreign students with different backgrounds, while at the same time keeping in mind cultural diversity and sensitivity.
• Designed Power Point Presentations for a creative and engaging lesson.

International Communication School

Home-based Online English Instructor

2010/03～ 2011/08

• Provided tutorial services to Korean learners (beginner, intermediate and advanced learners) using an online classroom. • Submitted and maintained same day feedback to students with motivating and constructive comments.
• Provided a positive learning environment to foreign students with different needs, while at the same time keeping in mind cultural diversity and sensitivity.
• Designed Power Point Presentations for a creative and engaging lesson.

Education E-lamp Inc.

English Communications Specialist

2009/03～ 2009/12

• Provided language tutorial services to Korean learners (beginner, intermediate and advanced learners) of varied types (kids, adults and group classes).
• Provided an encouraging and positive learning environment to foreign students with different backgrounds, while at the same time keeping in mind cultural diversity and sensitivity.
• Collaborated with team members to ensure best practices in delivering effective lessons.
• Assisted students using the company’s curriculum and accomplished daily online reports and monthly evaluation

International English Center

Language Instructor (English)

2008/12～ 2009/03

• Helped and facilitated individual and small groups of Korean learners (young and adult learners) with fundamentals of grammar, spelling, vocabulary, writing, reading, speaking and listening.
• Planned and implemented daily ESL lessons using different teaching methods such as drills, free talk, games, pair work, role-playing and situational methods.
• Wrote and administered quizzes and long examinations.
• Worked overtime for 3 weeks by mentoring a Korean student, an 8-year-old whose English level is zero. By the end of tutorial, the student was able to speak comprehensible survival English.
• Ranked 5th out of 17 teachers based on Student’s Evaluation.

Sykes Asia Inc

Priority Customer Support Supervisor

2003/04～ 2008/01

• Provided excellent customer service solutions as a supervisor handling escalated, sensitive accounts of priority MCI clients.
• Handled inquiries, attracted potential customers, closed sales, maintained customer records, and provided the best solution by utilizing varying skills such as: active listening, product and market knowledge, analyzing information, resolving conflict, problem solving, multi-tasking and documentation skills.
• Collaborated and contributed to team effort by accomplishing the needed team goals.
• Recognized as one of the outstanding representatives by the Account Director and Center Director for excellence in quality monitors and customer surveys