日本と海外をつなぐクラウドソーシング

Pepsi Cola Products Philippines

Technical Service Assistant / Logistics Supervisor

2003/02～ 2006/01

Handled data collection and statistical analysis of the quality and response time of the Technical Service Department. Handled scheduling of deliveries, inventory management and statistical data of daily, monthly and annual company sales.

Convergys

Customer Service Representative

2006/02～ 2006/12

Handled bill explanation, service activation and assisted customers on basic troubleshooting.

247 Customer

Customer Service Representative

2007/02～ 2008/06

Handled bill explanation, service activation and assisted customers on basic troubleshooting.

Exl Service

Appointment Coordinator

2008/06～ 2013/12

Managed auditors schedules via email and phone. Also informs the clients about audit requirements. Regularly speaks with the auditors.