日本と海外をつなぐクラウドソーシング

Workplace: “The Family for Children” of the Boys' and Girls' Clubs Association of Hong Kong

Part-time Tutor

2008/07～ 2010/08

Taught weekly sessions for two to three secondary students; designed and prepared the teaching materials

JEI Kingdom

Teacher

2010/06～ 2011/06

Taught Mathematics and English for a class of students (aged from 3 to 15); performed general office duties

Bethel High School

Teacher

2012/08～ 2013/08

- stimulated students’ performance and learning initiatives in relevant subjects (Liberal Studies, Chinese Language and Japanese Language)
- helped to organize major activities and students counseling
- scheduled and coordinated meetings

Laox (Ginza Main Store)

Sales Assistant

2014/01～ 2014/02

- achieved everyday promotion targets
- accomplished in signing target no. of customers up for marketing lists
- maximized every sales opportunity by cross selling profitable products

JTB Global Assistance, Inc. in Tokyo

Customer Service Officer

2014/01～ 2014/06

- managed and handled most of the difficult customers and complaints successfully
- answered calls (average 40/day) in Japanese, English and Chinese to resolve issues
- ensured that customer service processes and procedures are completed accurately
- came up with new ideas to improve customer service and contributed in service review meetings

Up Swing Agency Limited

Japanese Translator/Secretarial & Administration Coordinator

2015/05～ 2017/09

- ensure all translation and interpretation (in Japanese, English and Chinese) conform to the original text in terms of technicality and terminology
- provide full secretarial support to Japanese Directors and the General Manager in Hong Kong by utilizing organizational and planning skills.
- facilitate cooperation between the Japanese Headquarters and Branches in China (including Hong Kong, Shanghai and Shenzhen);
- support the whole team by taking on administration and HR management duties