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jimsablay
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Blog Writing
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Transcription
- Questionnaire and Research
- Last Login : 2016-01-24
- Member Since : 2016-01-24
Career
Description
Convergys Philippines Services Corporation
Technical Support Associate II
2011/03~
- Provides technical support to customers while achieving the key performance metrics set by the client.
- Handles calls regarding technical issues and general inquiries on products/services.
- Up-sells new services to customers.
- Facilitates administrative tasks during team meetings and focus group discussions.