日本と海外をつなぐクラウドソーシング

Mahindra Finance

Mobility Support Executive

2012/10～ 2013/05

Wipro Infotech

Desktop Support Engineer

2013/07～

• Supporting to the end users issue against Helpline request.
• Installing , configuration and troubleshooting of Windows XP, Windows 7, windows 8 as per the wipro and client standard.
• Handling the server, Desktop and Laptop, printers related issues.
• Troubleshooting and fix windows OS, network, domain, SCCM and antivirus related problem.
• Configuring and troubleshooting Microsoft Office Outlook 2010, 2013, Office 365.

Venture Labour.Com India Pvt. Ltd.

System And Network Support Executive

2015/10～

 Implementation of Active Directory.
 Account Lockout issues.
 Creating and managing Users, OU
 Troubleshot on issues related to Microsoft Outlook 2003 & 2007 & 2010.
 Installation of software and troubleshoot internet as well as software related issues.
 Provide Admin rights, editing Host-name.
 User access management creation/deletion/modification on Windows AD.
 Troubleshot on issues related to Microsoft Outlook 2007 & 2010
 Troubleshooting VPN issues.
 Managing VMWare esxi server.