日本と海外をつなぐクラウドソーシング

My Outdesk

Virtual Assistant

2015/01～ 2016/01

Tasks

o Transaction Coordination, Social Media Marketing, Database Management, Flyer

 Skills

o Video editing, photo editing, Creation of collages and lay outs for posters

 Systems

o Zillow, Trulia, Youtube, E-edge, MLS, Zipform, Hellosign, Realty Juggler,

Creation, Confirming Showing Schedules, with clients, Setting up Showing schedules,

with agents and clients, MLS listings, and entry, Creation of Forms and Contracts,

Finalizing Contracts, update listings online in Social Media, virtual tour creation,

blogging, blurb making,

and flyers.

Showing time, gmail, google voice, MS Office (power point, word, excel),

godaddy.

JP Morgan Chase & Company

Retail Banker/ Credit card collector

2010/04～ 2015/04

Subject Matter Expert

 US Card Collections Department – Assisting New Hires in operations and Support

Coach

 Retail Banking - claims, telephone banking and customer service

Etelecare Global Solutions

Technical Support Level 2

2007/04～ 2010/04

Sub Team Lead

 For Voice operations – Dell Hardware and Software Support

Technical Support Level 2

 Email and Chat Support for Dell Hardware and Software Support