日本と海外をつなぐクラウドソーシング

Kazi IT center Limited (American Outsourcing Company)

Senior Executive – Operation, (Night Shift)

2014/06～ 2015/07

# Responsibility was to deliver an error free quality product aligned with the process.
# Communicated with each client in a professional manner.
# Provided quality and smooth output within the deadline coordinate with the client to identify project scope, budget and timeline, successful implementation of project and operational requirements.
# Determined accountability for specific implementation, and work with Production Lead to ensure that appropriate resources are assigned to meet the deadlines.
# Provided management and stakeholders with regular updates on processing status, issues and deliverable dates.

Royal Resort and Holidays

Admin & Protocol Officer

2011/12～ 2014/05

# Prepare various office operational & strategic policies, Policy review, Modifying, etc.
# Prepare Standard Operating Procedures (SOP) for various departments.
# Ensure legal side of all policies & policy related matters
# Prepare various weekly, monthly, quarterly & yearly reports according to the policy guidelines
# Maintain schedules and arrange appointments, meetings and any other programs as required and ensure timely report preparation and circulation.
# Follow up on internal and external correspondences, approvals, decisions and important secretarial activities as and when required for the management.
# Ensure necessary document preparation work as required by the Management understanding high level guidelines and expectations with a strategic approach.