日本と海外をつなぐクラウドソーシング

American Classic Contruction, Inc. (Ft. Myers, FL)

Clerical Assistant

2000/03～ 2004/12

Checked and maintained the accuracy of correspondents and billing records for mailing. Finalized input of expense account and receivables on computer database. Assisted on records for all sub-contractor’s paperwork and billing to file for future issuance of IRS 1099 form. Monitored financial viability and stability.

Hughes Supply, Inc. (Naples, FL)

Inside Sales Representative

2005/01～ 2007/09

Responsible for taking incoming calls from contractors and sub-contractors. Built special relationships with all clients to ensure future business. In charge of quoting jobs and making sure all materials were available in our warehouse.

Frontier Capital, LLC (Teaneck, NJ)

Financial Consultant

2007/10～ 2008/11

Checked and analyzed the clients credit score and DnBi score, length of business company operated, and the risk factor of equipment to lease or buy. Formalized proposals and marketing materials for the company. Maintained and established good relationship with company’s clients/vendors by establishing excellent communication skills and constant follow up. Compiled a database of clientele for company references in gathering potential clients from the Chamber of Commerce website. Researched and reviewed individual businesses based on information submitted in the application and evaluated if the business could be approved. Finalized input of all information per application on the company Advantage Software. Provided and assisted on all matters pertaining to loan evaluation.

Pinche Taqueria (New York, NY)

General Manager

2008/11～ 2009/11

In charge of the operation, finance, and marketing functions of the restaurant. Maintained payroll, inventory, and profitable production costs. Assisted to help establish a more solid infrastructure as well as a more sound business model. Increased sales and established a new branch within a short period of time in operation.

Promebi Medical Billing Services, Inc. (Livermore, CA)

Team Leader / Consultant / Medical Biller

2006/04～ 2011/09

Responsible for all billing and accounts receivable management functions. Duties included data entry, charge entry, payment posting, appealing denied claims, and denial management. Generated reports, mailed patient statements, and reconciled all unpaid claims and all aging reports. Involved with business development and consultation services. Helped with the setup of the business. Registered the company and found office space in Ortigas, PH. Recruited, interviewed, & hired all necessary employees including management.

Energy One Plus / Desert Watch Security (Honolulu, HI)

Energy Consultant

2011/12～ 2012/11

Wrote proposals and became a certified green professional through NAHB (National Association of Home Builders) in 2011. Performed energy assessments for hotels, condos, and other commercial properties. Generated cost/savings analysis for all projects. Prospected for clients through trade shows and other social networking events. Built a relationship with a wide range of clientele and vendors to increase our database of potential buyers.

Octal, Phils., Inc. (Makati City, PH)

Team Leader / Consultant / Medical Biller

2012/12～ 2014/12

Head biller for The Learning Fountain, Inc. in San Ramon, CA. Implemented new protocols in order to increase productivity and efficiency of the team. Handled all denial management and appeals of claims. Monitored the productivity of the team. Communicated with all the patients and providers on all matters.

iQor, Inc. (Dasmariñas, PH)

Team Leader

2015/05～ 2015/09

Managed 14 agents, provided reports/deliverables from attendance to evaluating agents' calls, and coaching them on their opportunities. Performed call backs, advised agents on how to de-escalate supervisor calls, otherwise, took the calls for the agents, and also performed all customer service functions from billing to troubleshooting and any other issues customers had.