日本と海外をつなぐクラウドソーシング

Champion Revenue and Media Revenue

Team Head

2011/04～ 2013/11

- Supervising the operation.
- Responsible of data entry.
- Handling client request and complaints.
- Managing the task, from implementation up to hitting the deadlines.
- Providing a proper tagging and keywords for research purposes.

P.A. Microsource Inc.

Department Head

2004/04～

- Training of personnel on department policies, systems and processes. Manage and communicate compensation related information per company guidelines.
- Coach and develop staff by providing an environment that encourages ongoing personal and professional development. Manage and ensure the setting of realistic personal goals for staff. Ensure staffs receive appropriate knowledge and skill development and growth opportunities.
- Set objectives and tasks for staff.
- Regularly review staff progress in meeting objectives.
- Quality assurance of given task for the team.
- Recommend improvements to Quality operational policies, plans and procedures.
- Ensure task/activities are completed on time.
- Prepare reports and maintain records of work accomplishments, as required, and coordinate the preparation, presentation, and communication of work-related information to the Higher Management.
- Coach, facilitate, solve work problems, and participate in the work of the team.

Kentucky Fried Chicken

Service Crew

1999/03～ 1999/06

- Act as the front line for the customer
- Knowledge of different equipment in the store
- Responsible for producing the products standard and quality
- Responsible for handling inquiries and complaints
- Taking care of inventory on my assigned area

Jollibee Food Corporation

Service Crew

1998/09～ 1999/02

- Act as the front line for the customer
- Knowledge of different equipment in the store
- Responsible for producing the products standard and quality
- Responsible for handling inquiries and complaints
- Taking care of inventory on my assigned area