学歴・写真

職歴

詳細

Convergys

Quality Assurance Analyst

1998/11～

Scrubbed data for performance analysis to know root causes of dissatisfied ratings. Can run Excel reports with graphical representations based on pivoted data necessary to make quick references on call drivers. Can function for survey monkey data uploading and hashing to generate random surveys or skills assessment based on targeted need of the client. Can provide tabulated excel sheet (without macros) for trending purposes. Can function as a mentor for new hire team leaders and can share best practices and be a shadow coach to ensure new team leaders will be at par in 6 months time. Can be a counselor for individual team members who are having low morale affecting performance and can boost morale right away.

学歴

詳細

PATTS College of Aeronautics

1991/06～ 1997/06

Finished a bachelors degree in Aeronautical Engineering. Though I wasn't able to pursue a career linked to this course, I made sure that my diploma lands me to jobs to provide me the experiences necessary to adapt and cope up with the demands of a company. I have been a self-made employee through passing through trials and disappointments and still manage to pull through with enough confidence to work day in and day out with any type of boss.

日本と海外をつなぐクラウドソーシング

DennisRondolo

職歴

詳細

学歴

詳細