日本と海外をつなぐクラウドソーシング

Teleperformance

Customer Service Representative/ Customer Relations / Customer Service - Chat

2009/01～ 2015/10

-Multi-task
-Communicate and provide best resolutions to customers either on the phone or through e-mail
-Communicate with clients in order to resolve the problem encountered by the customers or clients
-Research regarding the customer's history to track down where an error had occurred
-Educate customers regarding the process and conditions that abide with the service or product that they had purchased.