日本と海外をつなぐクラウドソーシング

CommercialReach Inc.

Office Administrator/Team Leader

2013/04～ 2015/08

• Handle a diverse team of Content writers, Researchers, Web Developers and Graphic Designers working towards pre-defined conversion targets.
• Manage and control project scope, maintains project documentation and review of all project deliverables for quality and accuracy.
• Oversee the day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate agents in a monotonous job environment.
• Conduct meetings regularly to ensure open communication and devise an action plan to address issues/concerns raised by the team.
• Work directly Directors and other key team members to develop and improve operational efficiencies.

CommercialReach Inc.

Internet Marketing and Publishing Assistant

2013/02～ 2013/04

• Search engine optimization tasks – improving page content, ensuring site structure is efficient, keyword relevancy, product names and tags etc.
• Email marketing – list maintenance, segmentation, execution, monitoring, reporting.
• Keeping up to date with internet and marketing trends and contribute this knowledge as an integral member of the team.

CPM BPO Ph Corporation

Market Data Analyst

2012/11～ 2013/02

• Collect and analyse data on customer demographics, preferences, needs and buying habit to identify potential markets and factors affecting product demands.
• Forecast and track marketing and sales trends, analysing collected data.

Innodata Knowledge Services Inc.

Indexer/Abstractor

2006/08～ 2010/02

• Reduce encapsulate or summarize the substance of a piece of writing, providing detailed and specific information about its major points.

Innodata Knowledge Services Inc.

Team Assistant

2011/02～ 2011/04

• Assist the Team Manager in all non-production tasks which includes handling project orientation, making client queries in line with project specifications, participating in project specification analysis and performing final check of processed data in preparation for transmission to client.

Innodata Knowledge Services Inc.

Team Assistant

2010/02～ 2011/04

• Assist the Team Manager in all non-production tasks which includes handling project orientation, making client queries in line with project specifications, participating in project specification analysis and performing final check of processed data in preparation for transmission to client.

Follow Education Online Company

Part-time Online ESL Teacher

2013/08～ 2015/06

• Teaching correct usage of the English language in oral and written communication.
• Educating students on proper spoken and written use of English to enhance their career options.
• Teaching effective and retentive reading skills.