日本と海外をつなぐクラウドソーシング

Freelance Work

Quality Assurance | Customer Support

2013/05～

Test on website apps/games for bugs/issues.
Create bug reports for developers.
Respond to customers' issues and concerns.
Manage admin dashboards, domain registrations and domain renewals.

NetGames Inc.

Game Support

2010/02～ 2013/02

Moderate the forums and in-game activities.
Game testing on new games.
Respond to players' game and billing inquiries.
Manage a team.
Monitor team productivity and stats.
QA the team members.

Freelance Work

Game Master | Forum Moderator

2014/10～

Monitor game and site issues/bugs and suspicious player activities.
Moderate the game and forums for activities that are against the rules.
Respond to players' questions and concerns.
Encourage interaction in the community.
Plan in-game and forum events for the community.