日本と海外をつなぐクラウドソーシング

JMCOR Boutique

Owner/Manager

2010/08～ 2013/08

1.Completes store operational requirements
2.Recruits,orients and trains store staff
3.Identifies current and future customer requirements
4.Ensures availability of merchandise and service
5.Formulates pricing
6.Inventory of stocks
7.Markets merchandise by studying advertising,sales promotion,and display plans
8.Determines marketing strategy
9.Handles the daily sales and daily salary of staff

Transcosmos Inc.

Homebased Online English Teacher

2013/01～ 2013/05

1.Opens schedule depending on my convenience
2.Handles different ages of Japanese students
3.Conveys an excellent English Teaching skill
4.Corrects grammar and pronunciation mistakes
5.Facilitates students to improve their listening,reading and comprehension skill
6.Helps students broaden their English vocabulary
7.Attends quickly to students' inquiries and aids them with their every need

Marketing Convergence Inc.

Guest Relations Supervisor

2013/09～ 2014/03

1.Oversee day to day operations of the Prestige Lounge
2.Ensure that house rules are closely implemented
3.Accountable to initial disciplinary dealings with Prestige members and guests
4.Implements Customer Relation Programs and Events
5.Coordinates with Prestige Partners on service requirementd and inquiries of guests/members
6.Prepares and submits daily,weekly and monthly operations reports
7.To supervise soon to open Preatige Lounges at other SM malls
8.In charge of orientation and training of new Guest Relations Assistants/Relievers
9.Receives members and guests and acts as host of the Prestige Lounge
10.Attends to requests of members and guests
11.Monitors and processes requests for consumables
12.Responsible for maintenance and cleanliness of lounge and backroom areas
13.Handles registration of members and guests at the Prestige Lounge
14.Receives customer complaints,pacify and listens to guests,and escalate problems to higher authorities/management

DLSI

Homebased Online Support Staff

2014/12～ 2015/05

1.answer calls and chat inquiries
2.assist students with technical problems
3.enroll and unenroll students in a class
4.reschedule a class
5.monitor students attendance in class
6.answer and email students
7.do tasks given