日本と海外をつなぐクラウドソーシング

Japan Airlines Indonesia Rep. Off

JUNIOR AGENT

2014/01～ 2014/10

Joint Japan Airlines (JAL) as passengers handling in airport, concentrate on learning and
practicing to be team leader, strong worker, and fast reporting for decision taking in every
situation especially irregularities. Aimed in maintenance the passengers trust for using the
company service. Providing arrival guide, check in, guidance, on board handling, dangerous
good compliance, and Japanese standard service for every customer needs.
Duties:
Be the leader (supervisor) for arrival service for about 6 – 8 persons (outsourced)
Be the relationship officer between passenger and airport officer in charge
Make sure all the occurred troubles along the arrival closed or followed for taking
over
Make sure all passenger claim able to understand and executed well (e.g. baggage
claim, left behind goods, transportation information, international and domestic
connecting flight)
Provide passenger belonging compliance (e.g. make sure all the belonging are not
categorized into dangerous good that can lead ship into irregularities or
unpredictable accident while on board)
Airport on Time Performance checker in charge for a whole year (May 2014 – April
2015)

Qualica Inc.

PROMOTIONAL LEADER & Assistant to DIRECTOR

2015/06～ 2017/09

Working as part of a busy sales team involved in annual & quarterly tactical planning
scheduling & also delivery across multiple media. Responsible for ensuring that promotional
activity is targeted, effective in attracting potential customers.
Duties:
In charge for the business development through focusing on Research and Development
process.
Plan and execute the Research and Development process of Customer List,
Marketing Approaching, and timeline.
Project, and Kaizen process. Approach new customer for introducing the product
as a purpose, Hold the follow up process, Prepare the Quotation, Agreement,
Invoice, and after sales Customer Maintenance.
Assist director for holding the Distributor Agreement and New Customer Listing.
Issue sales report and figure to headquarter (Japan).
In charge for assisting the current customer issue.
Together with distributor, Held meeting with customer (end of user), Consult the
current occurring issues, Provided the solution.
Conduct the internal communication regards to the existing customer issues to be
taken over.
In charge for Office General Ledger, Account Payable (Invoice; Payroll; BPJS; another costs)
& Tax Reporting
Collect all coming invoices, employee attendance then sent to Public Accounting
Firm to be calculated and input into the Account Payable.
Settled the Account Payable through cash and banking transaction.
Conducted communication with Public Accounting Firm for the office expense,
vendor payment, employee salary tax compliance needs. Settled the payment and
report to State Tax Department monthly and yearly.
In charge for Office Legal Document Validation Comply
Arranged all office legal document for validation check needs (e.g. Deed of
Agreement, Office Trading Permission, Office Tax Number, Banking Transaction
Authorized Signer Data, Expatriate Application Data, Social and Health Care
Insurance, Employee Contract, etc.)
Conducted communication to the vendor to assist the document validation
extension submitting.

PT Toyo Business Engineering Indonesia (Toyo Beng)

Marketing Senior Staff & Corporate Legal; GA

2017/11～ 2018/08

Working as part of sales team and hold the responsibility to Sales Director directly. Also served as corporate legal.
Duties:
In charge for the existing customer maintenance
Be the door from company to communicate with the existing customer regards to their need (e.g. additional service or purchasing license, extending system maintenance, customer issues report to be escalated in internal).
Work together with engineer as well as developer to execute customer needs, to solve customer Toyo Beng system related issues.
In charge for assisting the director/ business partner getting new client.
Provide the proper information, presentation, system demo to the new client. Mostly work with business partner from other company or collaborate with Sales Director. Summarize all the new client issue and explain the matched solution that Toyo Beng can provide them.
In charge for sales documentation
Fully in charge for quotation issuing, incoming Purchase Order (PO) documentation, Delivery Order (DO) arranging, invoice with or without e-tax invoice creating, also assisting AR in charge for collecting the payment.
In charge for Corporate Legal
Fully in charge for corporate legal document validation, government permit related to business issue extension, and expatriate labor agreement issuing.
In charge for other non-sales related inquiries
 Annual Tax Audit Assisting (2017)
 GA (Inventory Supplies, Book keeping)
 AP Payment; AR Aging
 Monthly Tax Payment & Reporting (Withholding Tax & VAT in-out)

PT FAIR CONSULTING INDONESIA

Senior Business Promotion Consultant

2018/12～

In charge of General Consulting (General inquiry product knowledge regarding Legal Service, Tax Compliance, Tax Dispute, Basic Corporate Accounting). Having responsibility for reporting all the tasks as well as the inquiry to the director.
Assisting all Japanese expatriates executives in providing advice regarding the General Inquiry.