日本と海外をつなぐクラウドソーシング

ACE Life Vietnam

Assistant to Senior Vice President

2014/08～

Project management skills: Entrusted to be a co-project manager of the project to increase ACE Life’s fee of managing insurance policies. The project is expected to generate about USD500,000 for ACE Life. Assisted on expense study and time study projects which allows the business to gain better understandings of product pricing assumptions and cost allocations.

Communication skills: Obtaining an advanced English skills in speaking and writing. Besides that, representing Chief Actuary to correspond with other departments and outside partners allows me to have a well exposure to people in different positions and cultural backgrounds.

Administration skills: Assisting Chief Actuary on arranging his schedule, assigning tasks to Actuary team, translating documents and preparing reports and presentations. In charge of administrative activities of the actuary department such as filing sign-off documents, and keeping track of the annual leave schedule and overtime of Actuary members.

Ryan's Garden Market Pty Ltd - Melbourne/Australia

Sales Supervisor

2011/12～

Customer service: Operated cash register and communicated with customers. Ensured the display of products meet and exceed customers’ quantity and quality requirements. Significantly reduced checkout time by 20%. Increased revenues by 15% and decreased the loss caused by damaged goods by 10%.

Interpersonal and teamwork skills: Established and maintained a good rapport with colleagues, managers and customers. Created a friendly, cooperative and open-mined work environment. Recruited, trained and supervised 7 employees in the sales team.

Sales and promotions: Assisted the shop manager in pricing products, offering new specials and rewarding customers for their loyalty. Initiated and implemented a loyalty card program for Ryan's Garden Market, which attracted more than 1,000 members.

Time management: Managed work schedules of sales team. Made daily improvement by discovering new ways of tackling a task. Met all deadlines required by the managers.

Best & Fresh Bakery Pty Ltd - Melbourne/Australia

Sales Assistant (Part-time)

2009/12～ 2011/10

Customer service: Handled cash register with a quick and friendly manner. Attentively listened to customers, answered their inquiries and effectively tackle ad-hoc issues when they occurred. Cooperated with co-workers to best serve customers. Received and prepared phone orders.

Attention to details: To beautifully arrange products on shelves and into boxes required experience a high level of focus on detail. The store manager praised my ability to organize the store’s display delightfully and neatly. I also performed routine stock checks to ensure that all products meet the quality requirements.

Time management: Working and studying at the same time was a challenge but also a priceless opportunity for me to learn how to organize my studies, prioritize tasks effectively and handle pressure. Despite the time constraints, I was able to achieved excellent scores while still fulfilling the tasks at work.

Nam Viet Bank - Ho Chi Minh/Vietnam

Marketing trainee

2008/02～ 2008/07

Analytical skills: Carried on market research, market trend analyses, competitive assessments and consumer behavior related to banks’ website using information from books and the Net, and data from questionnaire research. Completed a report of 150 pages on strategic plans to improve Nam Viet Bank’s website traffic.