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adelczawr
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- Job History(F) : 0 Results
- Identified
- Philippines
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- Skills
- Personal Assistant
- Customer Service & Support
- Data Entry
- Others
- Last Login : 2018-02-08
- Member Since : 2015-05-07
Career
Description
Convergys Inc.
Customer Service Advocate
2017/03~ 2015/07
As a Customer Service Advocate, you will learn to assist healthcare professionals in the United States with their queries through inbound calls for both medical and dental;To ensure that the information provided by the healthcare professional were all valid to secure the privacy of the patients; To be updated on the latest upgrades on the product for better assistance.; To address the customer’s issues and concerns in a timely manner to ensure customer satisfaction and first call resolution.; To build sustainable relationships and engage customers by taking the extra mile.
Education
Description
Eulogio "Amang" Rodriguez Institute of Science and Technology
2011/06~ 2015/03
In the Bachelor of Science in Tourism, you will learn the skills to act as effective managers in hospitality or tourism organizations and you will develop an understanding of the complex connections between tourism, society and the environment. A field of study is a general area of study that includes a number of related subjects.