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cutomerserviceredifined
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- Job History(F) : 0 Results
- India
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- Skills
- Website Content
- Article and Text Writing
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Last Login : 2015-05-03
- Member Since : 2015-05-03
Career
Description
Daksh
Customer Care Officer / trainer / Team leader
2002/08～ 2006/08
Started as a Technical and Customer Service Agent for Intuit Inc (Turbo Tax) process
Promoted to team leader in 2 years
Consistently involved in TRAINING and Mentoring for the process
Airtel
Training Manager
2006/10～ 2008/07
Managing Trainers and Training for Staff as well as vendors, distributors and 3rd party for Airtel (Telecommunications)
Reporting to the DIRECTOR - Training
Handling the complete tier 2 support for customers and vendor
BIBS
Head - Business Strategy
2008/08～
Head of the Business School - BIBS
Responsible for Admissions and Administration of the Business School
Reporting to the Chairman
Handles all the administrative and marketing teams
