Out Sourcing

Candidate selection and interview

2022/02～ 2024/11

Oversaw the restructuring, standardization, and training of teams across marketing, call center, selection and recruitment, and international departments. Monitored activities, provided feedback, and guided employees to enhance team performance; Redefined recruitment and selection processes for both national and international candidates; Created documents including forms, control spreadsheets, presentations, job descriptions, and results reports; Established and maintained communication between the head office and branches across Japan, focusing on process improvement and increasing demand for vacancies; Provided support for expanding the hiring of other nationalities, with a particular emphasis on assisting Asian candidates.

BRF Japan K.K.

After sales, customer service

2021/07～ 2022/02

Registered investigations and technical requests from customers in the system; Prepared improvement reports and service checklists; Translated investigation reports to japanese; Maintained direct contact with customers; Managed communication with the factories in Brazil; Participated in the analysis circle for the quality of imported products; Created a direct communication channel with customers to present improvements made at the factories in Brazil.

City Hall Shimane

International Relations Coordinator

2019/04～ 2021/06

Responsible for connecting the Japanese and Brazilian communities to foster mutual understanding of cultural differences and facilitate exchanges by presenting Brazilian culture to resident associations and student groups; Developed sales opportunities for foreign products in local businesses; Facilitated communication between public facilities and foreigners in the city and Provided inbound support in the tourism sector.

Pinheiro Neto Advogados

Trilingual Administration Analyst

2018/08～ 2019/03

Prospected new clients through events; Conducted market research for the installation of a new office in Japan; Managed performance indicators by analyzing sales results and creating control reports; Oversaw the group's billing, collected invoices, and prepared spreadsheets for receipt management and Developed lists to map and prospect new clients.

Aisin do Brasil Com. e Indu. Ltda

Business Analyst

2012/01～ 2016/02

Developed and implemented training programs on Japanese culture; Participated in cost reduction projects, annual quality initiatives, SIPAT (Safety, Health, and Environmental Week), and Kaizen projects; Presented internal improvements to the headquarters in Japan; Provided support for company events and Prepared and updated reports for cost reduction.

Freelancer

Interpreter and Translator

2006/06～

I worked as an interpreter and translator in corporate, educational, and governmental settings, facilitating communication between Japanese and Brazilian professionals. My main responsibilities included:

Translating patient records, medical reports, and administrative documents, and serving as an interpreter during medical, dental, and hospital consultations.

Preparing and translating monthly reports, sales reports, contracts, business emails, and school documents.

Acting as an interpreter in schools, public offices, notary offices, and real estate agencies, supporting communication between Brazilian residents and Japanese institutions.

Translating production manuals, training materials, and kaizen project reports, and interpreting between factory employees, administrative departments, and top management (president and vice president).

Preparing and translating payment reports, presentations, résumés, and corporate forms.

Translating informational brochures, website content, and materials for regional events organized by city governments.

Through these experiences, I developed strong cross-cultural communication skills, accuracy, and confidentiality in translation and interpretation, ensuring smooth information flow and effective collaboration across different environments.