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saurabhtyagi
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- Last Login : 2015-04-22
- Member Since : 2015-03-24
Career
Description
Dell International Services
Inside Sales Representative
2010/04～ 2015/05
Worked as CCOD spoc for the center.
Handled team of 15 technical support representatives for over 2 years as acting Team Leader.
Took training sessions for the entire LOB.
Worked as acting TSS for the team.
Handled the new hired teams of 15 people for 18 months.
Conducted in team trainings.
Worked as Executive Escalation Representative for the LOB.
Worked as Sales Coach for the team.
Maintained the reports for the LOB (AVAYA reports, Sales A/c reports, Training schedules).
Worked as transport spoc for the LOB (Line Of Business).
Worked as roaster spoc for the entire floor.
Making sales (APOS & POS) and also helped other people as mentor in the process.
