日本と海外をつなぐクラウドソーシング

JCORDON COMMERCIAL CORPORATION

ACCOUNTS RECEIVABLE OFFICER

2002/09～ 2003/03

• Responsible for the recording of Sales every month (Sales Analysis, Sales per Dealer, Sales per Quantity)
• Accounts Receivable Aging Analysis
• Collection
• Inventory

CONNECT 2 INC.

CUSTOMER SERVICE REPRESENTATIVE

2004/05～ 2006/01

• Assisting customers inquiries through phone calls
• Process cancellation of customers membership
• Process Refund of the Customers
• Follow up refund to the management

BEAUTY PROFILE INC.

RECEPTIONISTS

2007/03～ 2010/03

• Assisting Client’s inquiry
• Handle phone calls and walk in inquiries
• Follow up Clients for booking
• Process Payment of Clients
• Submit Reports (Daily, Weekly, Monthly Sales)
• Handle all Products and Petty Cash Inventory.
• Assist Consultant in selling treatments

MAKATI WELLNESS STUDIO INC

OPERATIONS MANAGER

2010/03～ 2011/02

• Manage the general operations of the company.
• Organize and Oversee the sales group to achieve sales objectives
• Prepare Standard Operating Procedures (SOP) for operations.
• Responsible for Daily Sales, Monthly Sales, Inventory Reports.
• Establish and maintain smooth operations of the spa.
• Consistently implement policies, guidelines and procedures with the standards set by the company.

LOVE MY BODY INC.

BRANCH OFFICER / SENIOR SALES CONSULTANT

2011/02～

-Maintain contact and friendly relationships with clients, building a favorable company image. Resolve problems and complaints as they arise.
-Successfully resolve customer issues timely and professionally.
-Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc.
-Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications and help clients in their selections.
-Responsible for total branch performance in accordance with company policy and procedures.
-Create and execute the branch business plan. Ensure store profitability and manage and develop branch personnel. Plan, implement, and manages areas of responsibility to facilitate continuous improvement and personal growth while supporting company goals, missions, and vision.