日本と海外をつなぐクラウドソーシング

Afni Philippines

Sales Associate

2019/02～ 2020/02

I handled Inbound Sales Account. My responsibility is to answer the inquiry of the clients and provide benefits and features and make sure to close a deal because that's a dollar incentives. I receive 30-40 calls a day.

Sutherland Global Services

Customer Service Associate

2015/01～ 2018/12

I handled Microsoft Answer Desk. My responsibility is to answer inquiry of the clients and most of the time I am providing steps to troubleshoot their OS, how to use Microsoft word, excel, power point and etc.