日本と海外をつなぐクラウドソーシング

Office Beacon

Customer Service Representative

2018/05～ 2019/11

Account coordinator for a US based company providing sales and marketing support, creating PowerPoint presentations for promotional products, creating and sending out quotes to clients, entering purchase orders, organizing files, and other administrative tasks as assigned. Point of contact for past and potential clients with their orders and making sure that they will be delivered on time with no issues, or if they have one, will resolve and provide excellent service.

TaskUs

Customer Service Representative

2017/07～ 2017/12

Answering inbound and outbound calls and email inquiries to customers, taking notes and making sure that the problem will be resolved or questions will be answered.