日本と海外をつなぐクラウドソーシング

Cosmic Net Cafe

Computer Technician

2005/04～ 2007/10

• Organized and maintained computer units in the café.
• Solved common and advanced user PC problems.
• Assisted and helped the senior technician in different computer repairs.
• Also engage in home computer service repair.

Overdose MotoProducts

Sales Representative

2008/02～ 2009/11

• keeping in contact with existing customers in person and by telephone
• making appointments to meet new and existing customers
• agreeing sales, prices, contracts and payments
• meeting sales targets
• promoting new products and any special deals
• advising customers about delivery schedules and after-sales service
• recording orders and sending details to the sales office
• understanding your customers’ needs
• reporting sales trends to your employer

Stream Global Services

Customer Service Associate

2010/03～ 2010/10

• Consult with customers about their product or service needs or their wants.
• Analyze what the customer says they want and need then recommend.
• Troubleshoot products and services to best fit their needs and expectations.
• Receive customer calls of requests for products and services.
• Investigate what products and services the customer will need even if they may not know what they need. Probing as to what they want and present what they feel they may need dependant on their needs and wants.

Creopoint

Junior Analyst

2010/11～ 2011/10

• Looks into the microeconomic and macroeconomic conditions of the market.
• Incorporating company fundamentals necessary to make recommendations for the specific sector, business and industry.
• Collaborates with the organization's functional areas, including sales, customer support, marketing and operations in order to gather data and communicate requirements.
• Analyzes market and industry data and reports.

NCO

Technical Support Representative

2012/01～ 2012/06

• Responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription.
• Makes use knowledge bases and proprietary troubleshooting techniques to resolve a customer’s technical issue in af timely and cost-effective manner that doesn’t entail product/part replacement or service cancellation.
• Responsible for maintaining client relationships through Technical Support for existing and potential customers who have questions and concerns about a product or service

Startek

Technical Support Representative

2012/08～ 2013/02

• Responsible for maintaining a professional and satisfied relationship with clients and customers by providing product and service troubleshooting while educating about the features and benefits of their purchase/subscription.
• Makes use knowledge bases and proprietary troubleshooting techniques to resolve a customer’s technical issue in a timely and cost-effective manner that doesn’t entail product/part replacement or service cancellation.
• Responsible for maintaining client relationships through Technical Support for existing and potential customers who have questions and concerns about a product or service.

Big Unlimited Designs

Operations Manager

2013/03～ 2014/05

• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Oversee overall planning, systems and controls.
• Organization of fiscal documents.
• Regular meetings with Executive Director around fiscal planning.
• Supervise and coach office manager on a weekly basis.

ActiveCare Emergency Medical Services

EMT-B/ EVOC Transport Officer.

2014/06～ 2015/12

• Attend accidents and emergencies
• Treat sick and injured people
• Stabilize the patient's condition by treating shock and injuries
• Transport patients and accident victims to medical facilities
• Liaise with other emergency services, such as fire and police, at the scene of an emergency
• Ensure the ambulance and equipment are kept clean and in good working condition
• Ensure that patient paperwork is complete and kept confidential
• Transfer non-emergency patients to and from medical facilities
• Work a roster pattern with day and night shifts
• Provide a high level of professional medical care to patients under all circumstances

Lifeline Ambulance Rescue Inc.

EMT-B/ EVOC Transport Officer.

2014/11～ 2015/02

• Attend accidents and emergencies
• Treat sick and injured people
• Stabilize the patient's condition by treating shock and injuries
• Transport patients and accident victims to medical facilities
• Liaise with other emergency services, such as fire and police, at the scene of an emergency
• Ensure the ambulance and equipment are kept clean and in good working condition
• Ensure that patient paperwork is complete and kept confidential
• Transfer non-emergency patients to and from medical facilities
• Work a roster pattern with day and night shifts
• Provide a high level of professional medical care to patients under all circumstances

Firewood FX Philippines

Business Development Manager

2014/10～ 2016/07

• New Business Development
• Client Retention
• Business Development Planning
• Management and Research

Empire Construction and Builders

Operations Manager

2016/07～

• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Oversee overall planning, systems and controls.
• Organization of fiscal documents.
• Regular meetings with Executive Director around fiscal planning.
• Supervise and coach office manager on a weekly basis.