日本と海外をつなぐクラウドソーシング

Dell Philippines ( under International Services Inc)

Client Technical Support Manager

2011/01～

3 years of managing a team of front line hardware and software technicians providing personalized, ongoing preventive care for any Windows PC and connected peripherals at home with strong working technical knowledge on desktop operating systems (MS Windows-based), desktop productivity tools (Microsoft Office, Internet Explorer, Adobe Acrobat Reader, Microsoft Project, Visio) Anti-Virus,Spyware Clean-up, Ghost replicating tools and Client Management Software.. The services are part of Dell’s enhanced home services and solutions portfolio to help customers do more with their technology.