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ssverga
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- ビジネスプラン・マーケティング戦略
- 最終ログイン : 2020-10-11
- 登録日 : 2020-10-11
職歴
詳細
SRV Travel Services
Travel Agency Manager
2014/06～
Duties and responsibilities:
• Responsible for the daily operations of Travel & Tour Services.
• Constantly motivating the sales team to hit their targets and ensure company profitability.
• Meeting regularly with tour consultants to give them sales figures and plan how they approach their work.
• Finding out local issues and future trends.
• Overseeing the recruitment, selection, and retention of staff as well as payroll matters and staff training.
• Organizing incentives, bonus schemes, and competitions.
• Communicating with tour consultants and providing encouragement, help, and advice.
• Ensuring the accuracy of tickets, tour packages by double-checking fare rules and conditions being met.
• Dealing with disciplinary matters and customer complaints.
