日本と海外をつなぐクラウドソーシング

Majorel

Amazon Seller Central Account Specialist

2018/06～ 2019/06

-Answered an average of 20 calls per day
-Provided comprehensive service to customers by helping them troubleshoot technical account problems and answering simple to complicated inquiries
-3-time recipient of KPI incentives measured based on employee’s attendance, customer satisfaction rate, compliance to the company’s standard call flow)

UPLB – College of Human Ecology

Junior Research Assistant (Project-based)

2017/10～

-Interviewed 50 residents in Mabini Batangas and 4 key primary sources in Department of Energy (one of the stakeholders of Philippine National Oil Company)
-Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
-Helped team meet regulatory requirements by coordinating documentation and filings.
-Supported senior researchers with project support, data tracking, and administrative tasks.

Oscar M. Lopez Center – Science for Climate Resilient Communities

Intern

2015/06～ 2015/08

-Completed clerical tasks such as filing, copying and distributing mail.
-Interviewed personnel on climate-related policy forum in Isabela before writing.
-Organized material to research and complete writing tasks.
-Produced 2 news article, 2 feature articles, 2 infographic and 1 video material